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Millions could lose internet access if this federal program expires

Ruben Vives and Andrea Castillo, Los Angeles Times on

Published in Business News

“We can’t look at it from a parochial standpoint,” he said. “I’m not just looking out for the Central Coast and my state — I’m looking out for the entire nation.”

Still, Carbajal said he’s optimistic something will take hold before May 1. Similar circumstances have played out favorably at the last minute, he said.

In Los Angeles, the federal program has played an important role in the county’s effort to close the digital divide, which was exacerbated by the COVID-19 pandemic. Through local promotion, enrollment in Los Angeles grew to nearly 1 million households.

County officials partnered with the nonprofit EveryoneOn to get the word out. Chief Executive Norma Fernandez worries families will be confused when they see their internet bill go up and won’t understand why the program ended.

“We tried so hard and provided tons of hands-on support to get people connected and then we’re going to pull it away from them,” she said. “It’s going to cause hopelessness.”

For Aleman’s family, the pandemic changed everything. When schools first shut down, they relied on a Los Angeles County Unified School District program that offered free internet to eligible students.

But the service was unreliable — access would frequently drop or freeze up. So Aleman started leaving her daughter Miranda, now 11, with her sister and neighbors who had reliable internet access so that she could attend online classes and do her homework.

 

“I think my daughter lost an entire school year,” she said.

Their need for internet access at home hasn’t changed since schools reopened. Most of Miranda’s assignments are still online.

Life improved almost immediately after they enrolled in the federal subsidy program in 2022 and got internet access through AT&T. Miranda started turning in assignments on time. Aleman’s older daughters, 17 and 21, could do their schoolwork at home instead of at the library or relatives’ homes.

It also made a difference for her parents. Her father, who is diabetic, takes nutrition courses online, and her mother, who is asthmatic, needs regular video checkups with her doctor. And Aleman could finally stay in regular contact with family in Mexico.

Since learning that the program would end, Aleman said she has been applying for jobs to help her husband cover bills. In May, her husband will pay the internet bill, possibly with credit cards.

Beyond that, she said, “there’s always the library.”


©2024 Los Angeles Times. Visit at latimes.com. Distributed by Tribune Content Agency, LLC.

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